Privacy Policy

At Strand English Academy, we are committed to protecting your privacy and handling personal data responsibly, transparently, and securely.

We may collect and process personal information including:

• Names and contact details (parents, students, school staff)
   
• Educational information relevant to tuition or consultancy services
   
• Communication records (emails, enquiry forms, messages)
   
• Payment and billing information (processed securely via third-party providers)
   

We only collect information that is necessary to deliver our services effectively and professionally.

Personal data is used to:

• Provide tuition, consultancy, and educational support services
   
• Communicate with parents, students, and schools
   
• Arrange sessions, assessments, and reports
   
• Meet safeguarding, legal, and professional obligations
   

We take appropriate steps to ensure personal data is:

• Stored securely
   
• Accessed only by authorised individuals
   
• Protected against loss, misuse, or unauthorised access
   

We do not sell or share personal data with third parties except where required to deliver services or comply with legal obligations.

Where we work with students under 18, personal data is processed responsibly and, where appropriate, with parental knowledge and consent. Safeguarding and confidentiality are central to all practice.

You have the right to:

• Request access to your personal data
   
• Request corrections to inaccurate information
   
• Request deletion of data where appropriate
   
• Raise concerns about how your data is handled
   

If you have any questions about this Privacy Policy or how your data is used, please contact us via the details provided on our website.