Terms of Service

 Safeguarding is central to our work. Tuition is delivered in line with professional standards expected of UK-trained educators, with clear safeguarding, online safety and data protection procedures in place. Professional indemnity and public liability insurance are held, and services are delivered transparently and responsibly. 

 Strand English Academy provides online English tuition and educational consultancy services. Tuition may include support for English Language and English Literature across GCSE, A Level and International Baccalaureate programmes, as well as study skills and SEND-informed academic support.

Consultancy services may include curriculum support, intervention design, literacy development, and professional guidance for schools or families.

All tuition is delivered online via an agreed digital platform. Sessions are planned in advance and tailored to the learner’s needs. While every effort is made to support academic progress, no specific grade outcomes can be guaranteed..

Fees are agreed in advance and are payable prior to sessions unless otherwise arranged. Missed sessions without sufficient notice may be chargeable.

Cancellations should be made with reasonable notice. Where possible, alternative sessions may be offered at the discretion of Strand English Academy.

Communication will take place via professional email or agreed platforms. Parents are welcome to request updates on progress, though detailed feedback may be provided at agreed intervals.

Strand English Academy provides educational support but cannot be held responsible for examination outcomes, school decisions, or external assessment results.

By engaging with Strand English Academy’s services, clients confirm that they have read, understood and agreed to these terms.